Changes

:When supporting computer systems the overseer (whether for business or volunteering purposes) becomes responsible for its protection and the its efficient operation. In this case, the volunteer becomes the "caretaker" of this system, and deals with a lot of issues that are usually "hidden" or "ignored" by the users of the system. This is not to point the blame at the user, but to emphasize the human nature of '''"out of sight, out of mind"'''.