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Computer Lab Troubleshooting

960 bytes added, 18:47, 28 June 2011
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To discuss some problems that could be encountered in the Computer Lab, and the procedure to solve those problems.
 
It is important to contact the AVIT department whenever there is a problem encountered in the Westminster Computer Lab.
 
For example, if there is a hardware problem, '''failure to report the problem just delays the problem being fixed, and becomes someone else's problem...'''
 
 
== Procedure For Reporting a Computer Lab Problem ==
 
If you discover a problem in the Computer Lab, you should inform the AVIT department.<br />
Please do <u>NOT</u> inform an individual, since the AVIT facilitator is best suited in notifying the best volunteers/professions to solve the problem in a <u>timely</u> and <u>cost-effective</u> manner.
 
'''There are a number of methods to contact AVIT:'''
 
 
==== Online Form ====
 
This is considered to be the easiest method to send a report to the AVIT facilitator:
 
:* Online Form: [http://cs.senecac.on.ca/~murray.saul/westminster/computerGuide_form.html http://cs.senecac.on.ca/~murray.saul/westminster/computerGuide_form.html]
== Computer Lab Troubleshooting ==
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