o People prefer computers that conform to then rather that conforming to computers (natural interacting)[Sharon]

o People like computers that are implicitly context aware (identity, location, activity, etc…), adaptive, and predictive (example setting phone to French explicitly vs. speaking in French and automatically switching to French (text and all))[Kyle]

o Users want services to be personalized ( this is automatically done, doesn’t need to be manually set)[Ken]

o People was products that do many things with little input from them (using the information from the other services; services interact; data shared) Multiple activities concurrently and coordinated.[Kyle]

o Users want constantly available services that can be easily interrupted and resumed in any location.[Ken]

o Tablets and ipad example (stress natural interaction of screen is what made it successful)[Sharon]