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→Issue Life Cycle
##STARTED : This issue is not yet resolved, but is assigned to the proper person. From here issues can be given to another person and become ''NEW'', or resolved and become ''RESOLVED''.
##REOPENED : This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked '''STARTED''' or '''RESOLVED'''
#Resolved state issues
##RESOLVED : A resolution has been taken, and it is awaiting verification by QA. From here issues are either re-opened and become '''REOPENED''' are marked '''verified''' OR are closed for good and marked '''CLOSED'''.
##VERIFIED : QA has looked at the issue and the resolution and agrees that the appropriate resolution has been taken. Issues remain in this state until the product they were reported against is actually released. at which point they become '''CLOSED'''.
##CLOSED : The issue is considered dead. the resolution is correct. A closed issue can be reactivated by marking it '''REOPENED'''.
