1
edit
Changes
New page: == Before Filing an Issue == # Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported. :: You may use the '''Issue Tracker Que...
== Before Filing an Issue ==
# Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported.
:: You may use the '''Issue Tracker Query''' http://www.openoffice.org/issues/query.cgi
:: You may use the '''Advance Search''' http://www.openoffice.org/servlets/Search
== Guideline to Filing an Issue (Important) ==
# '''One problem - One issue'''
:: Meaning, you are to ONLY file one problem at a time even if you found several problems in the same area.
:: ''For example: I found several problems with the 'save as' option
::: 1/ File name increment option does not increment, but rather decrement.
::: 2/ The save button sometimes grayed out for no reason
::: 3/ Obscure characters are allow to be enter as a file name ''
:: This considered as 3 issues and should be file separately.
# '''Provide a meaningful summary'''
# Provide step-by-step descriptions
# Provide sample documents, if possible
# Use Attachments where possible
# Put all relevant information into the issue
== How to File an Issue ==
# Create an account with OpenOffice.org at '''http://www.openoffice.org/'''
::Once you logged in you will be in your '''My Start Page'''
::Look at the left panel where it says '''My Tool''' and click on '''File Issue'''
# Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported.
:: You may use the '''Issue Tracker Query''' http://www.openoffice.org/issues/query.cgi
:: You may use the '''Advance Search''' http://www.openoffice.org/servlets/Search
== Guideline to Filing an Issue (Important) ==
# '''One problem - One issue'''
:: Meaning, you are to ONLY file one problem at a time even if you found several problems in the same area.
:: ''For example: I found several problems with the 'save as' option
::: 1/ File name increment option does not increment, but rather decrement.
::: 2/ The save button sometimes grayed out for no reason
::: 3/ Obscure characters are allow to be enter as a file name ''
:: This considered as 3 issues and should be file separately.
# '''Provide a meaningful summary'''
# Provide step-by-step descriptions
# Provide sample documents, if possible
# Use Attachments where possible
# Put all relevant information into the issue
== How to File an Issue ==
# Create an account with OpenOffice.org at '''http://www.openoffice.org/'''
::Once you logged in you will be in your '''My Start Page'''
::Look at the left panel where it says '''My Tool''' and click on '''File Issue'''
