In order to determine your software needs, it is highly recommended to create '''Mind Map''' which is used to document your computer needs. Usually larger companies go through a similar process of systems design and analysis which provided comprehensive documentation to build a computer system (eg. ''organizational charts'', ''Data-Flow-Diagrams'', ''System Flowscharts'', ''Ghantt Charts'', etc). A Mind Map allows a simple method to group computer needs to allow the AVIT department to find, install, and document the most appropriate computer application.

Facilitators and users are encouraged to gather in a group to create a Mind Map. Needs can be specific or immediate, but could also include "wish list" needs that may be addressed or implemented at a future date (if possible).