Purpose
- The purpose of this "WIKI Article" is to help explain how promoting "online collaboration" through the use of WIKIs may help reduce volunteer workload, and build a customized online database for church volunteering and operational activities. In turn, this on-line databaes can be used for the Westminster congregation,the Orangeville community, and the entire World.
- This article is based on this author's observations and professional experience when using online collaboration tools such as WIKIs.
The Importance of Collaborating Online
YouTube Video
- If you want to see a YouTube video discussing WIKIs, here is a link: http://www.youtube.com/watch?v=-dnL00TdmLY
Written Concepts
- Below are the written concepts (in case you prefer to have a printout of these concepts or suggestions):
A Little History and Perspective
- The concept of collaborating on-line is not new. Even the predecessor to the Internet (ARPAnet) which was developed by the U.S. military in the 60's created a system of networked computers connected by fast and complex communication networks used to discourage any Soviet "first nuclear strike". Out of this system rose the MAD doctrine (Mutually Assured Destruction). This, in turn, led to reduction of nuclear arms and non-proliferation treaties.
- In the 70s and 80s, there was a need for nuclear and rocket scientists to collaborate in order to advance nuclear missile research. All scientists needed a way see the "big picture" as opposed to only their own particular contribution. Since these scientists worked in research organizations (universities and colleges), this allowed other participants, such as instructors and students, to also use many of these collaboration tools such as e-mail, and web-browsers to access the World Wide Web.
- Ironically, this communication networking system which was created as a "defensive weapon", developed into an infrastructure to help to promote peace and to help "bring people together".
- That is what I would call an unexpected but highly pleasant side-effect! :)
- In the 70s, computer programmers collaborated via computer networks to develop software applications. The open-source collaborative model is considered to be the most cost-effective "benchmark model" of developing software. In fact, it has long been recognized that Linux is the largest on-line collaborative project in the World. If the new catch-phrase "Working in the Cloud" applies to storing documents and editing them in "cyberspace", then this author has been "Working in the Cloud" since 1998 (long before this "phrase" was invented)...
- This "need to connect" has now extended from educational institutions into our homes and our everyday lives:
- Smart phones, Blackberries, tablets, etc
- Checking e-mail on a daily basis
- Checking weather conditions or checking school cancellations on web-pages
- Expectation (no longer luxury) of wireless connectivity in public places (eg. McDonalds has now gone wireless)
- Feeling of "disconnection from World" if Internet service is down
- This need is further validated by rapid growth of social media applications:
- Myspace
- etc...
- This trend will not only continue, but rather accelerate as our increased need for purposeful "connection" grows.
- Although these tools are very useful, they are limited in generating large volumes of data that can be edited by any viewer (transparency).
- A WIKI supports both "data storage" and "open editing" which can be used to support "community-building".
The Wrong "Ties That Bind"
Wiki Meetings can be held over longer periods of time, and allow busy individuals to contribute from the comfort of their own home. Minutes of those meetings would already by documented online. Wikis can also be used to "better prepare meeting content or concerns" to help reduce face-to-face meeting time.
- Unfortunately, people are instinctively hesitant or protective when faced with exposing their work or contribution to the public for editing.
- There are many factors that act as a natural barrier to open on-line collaboration:
- E-mail Dependence
- Although very useful, e-mail is not the best method for on-line collaboration.
- Although very useful, e-mail is not the best method for on-line collaboration.
- Not all Social Media Works in the Same Manner
- For example, Facebook and Twitter are useful for posting messages and keeping in touch with friends and events,
but they lack the ability to create and collectively edit ideas and document content in a transparent manner.
- For example, Facebook and Twitter are useful for posting messages and keeping in touch with friends and events,
- Disconnection of Document generation and editing
- Documents involving word-processing, spreadsheets, and slide-shows are mainly edited "off-line", which requires more work downloading and uploading files. Although they may be posted to web-pages, those documents are not real "living documents", instead they represent a "one-way flow" of information. Also, those documents may become immediately "out-of-date", until those documents are downloaded, editing, saved, and uploaded.
- Inconsistent Perceptions
- In my opinion, if I asked a random group of people what a WIKI was, eighty-five percent would respond, "What is a WIKI?". On the other hand, if I asked that same group how many of them have used WikiPedia, eighty-five percent would respond, "Yes". If I asked that same group how many people have added or edited content on a Wikepedia topic, less than one tenth of one percent would respond, "Yes".
- E-mail Dependence
- In fact, without consciously knowing it, we have been conditioned to avoid on-line collaboration:
- Fear of Change
- It is a fact that most people are hesitant to accept change (even if it will benefit them in the future).
- Fear of Commitment (especially time)
- Time-strapped individuals do not treat this "learning curve" in on-line collaboration as an investment that will reduce volunteer time (especially when applied to database building and remote time-flexible meetings).
- Fear of Participation
- People may find that they don't have much to offer on the wiki, but participation can be simple such as editing spelling and grammar. Participation in a WIKI could be considered a true form of democracy, as opposed to web-pages, where the author can decide to post or delete comments. Churches are prime benefactors for on-line collaboration in order to support and build their congregation, "social outreach", and "social justice".
- Jotting notes with pen and pencils
- WIKIs did not exist when many of us were educated.
- On-line Collaboration is Cheating
- Students today are learning how to collaborate in order to be successful in their future lives. This directive has been adopted into provincial school curriculum since this is the skill that business and our society demands from our future citizens. Unfortunately, older generations have been conditioned to avoid open-collaboration.
- Outdated Teaching
- The youth are more comfortable and adaptable with on-line collaboration. Unfortunately, if instructors fail to embrace newer technologies, they may impede the growth of the students. If properly utilized and monitored, instructors could be "leading the students by example" to prepare them to collaborate in a proactive manner and enforcing the classic concepts such as "critical thinking", "research", and "interpretation".
- Private Interests
- Trying to own a collaborative idea or concept can limit its growth or success. When people mention that I should copyright the "/Guide on the Side/" Computer Lab resource, I immediately respond, "that would immediately destroy what I have created". I adopt the attitude, "what you give usually will come back ten-fold". Instead of limiting that resource only to the Westminster Computer Lab, it should be freely available to benefit the World. Many private interests are trying to compete to control (what I consider) to be the next big wave which is online storage and document manipulation. Free software proponents such as Richard Stallman see the industry term "cloud computing" as nothing more than a "marketing gimmick" (icloud was recently released from Apple). Many computer program developers have collaborated for decades before the term "cloud computing" became fashionable...
- Fear of Change
Hidden Opportunity Costs
- Westminster United Church can survive without WIKIs. Technical aspects of this church (in terms of computers) only makes up a tiny elements of what the church does. In reality, it is the contribution of the church members and volunteers that keep the church operating.
- On the other hand, computer tools (such as WIKIs to help promote on-line collaboration) can help increase the productivity and communication of its membership. This author is a BIG BELIEVER in "opportunity costs". These hidden costs can "creep-up" that acts as "friction" or "drag" to slow-down the smooth operation of projects and communication.
- A picture is worth a thousand words: http://www.wikinomics.com/blog/index.php/2008/03/26/wiki-collaboration-leads-to-happiness/
"Unlock Those Chains": Collaborate Online
- Eric S. Raymond, the author of the book "The Cathedral and the Bazaar", compares on-line collaboration for computer software development as a church bazaar, where the setup is not very fancy, but the work and the coordination of its members ensure its success.
- "Where can I even begin to learn about WIKIs?"
- "Simple:" There are many computer servers on the Internet that offer free hosting for WIKIs.
- Here is a site to a free WIKI host called WikiSpaces: http://www.wikispaces.com/
- Take advantage of the on-line features of this site to help to learn how to use a WIKI... No one will do the work for you... No one wants to listen to "excuses"... Take the initiative... Learn how to learn...
Resist the Temptation to be Shy
- Contrary to general opinion, people don't mind having their WIKIs edited: they may even thank you! This author has created many WIKIs over a two year period. During that time very very few people have taken the time to edit those WIKIs. There is a mechanism that records WIKI editing history indicating both the edited content and username. The ability to see who editing the WIKI "levels the playing field". The WIKI owner can always revert to a previous editing session to restore the WIKI to a previous period...
- By allowing many individuals the freedom to edit text, the quality of the WIKI's content will rapidly improve.
"Reduce, Reuse, Recycle"
- Once content is stored in WIKIs, it is amazing to discover how many times that content can be reused. For example, the Westminster Computer Lab resource /Guide on the Side/ has many tutorials that are recycled WIKIs that were created months or years ago... This web-page and You-tube videos were created from scratch within a 4 week period. There is no way that this resource could have been created by one person without these on-line tools (such as WIKIs).
"Water Seeks its Own Level"
- This author is not expecting this on-line collaborative resource to be "revolutionary", but to serve as an effective tool to help "lighten the load" of church volunteers. Although not all volunteers may use this on-line tool, it is possible that a few volunteers will start to use WIKIs. When others individuals view the success and time-saving benefit of on-line collaboration, their attitude towards on-line collaboration will probably change.
Where Do We Stand?
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Additional Resources
- Here are some resources to assist the user using WIKIs: