OOo Issues

Before Filing an Issue

1. Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported.

You may use the Issue Tracker Query http://www.openoffice.org/issues/query.cgi

You may use the Advance Search http://www.openoffice.org/servlets/Search

Guideline to Filing an Issue (Important)

• One problem - One issue

Meaning, you are to ONLY file one problem at a time even if you found several problems in the same area.

For example: I found several problems with the 'save as' option

1/ File name increment option does not increment, but rather decrement.

2/ The save button sometimes grayed out for no reason

3/ Obscure characters are allow to be enter as a file name

This considered as 3 issues and should be file separately.

• Provide a meaningful summary

Be descriptive of your discovery to the problem and avoid using generalize statement(s) that may potentially mean a different thing.

Generalizing the description will result your issue being ignore and review at later time.

Remember, open office has a large library of source code to search through, providing a concise description will save the community members time.

Some ideas what you can put in your description...

Where did it happen?, What trigger the event?, What is the result?, etc

1. Provide step-by-step descriptions
2. Provide sample documents, if possible
3. Use Attachments where possible
4. Put all relevant information into the issue

How to File an Issue

1. Create an account with OpenOffice.org at http://www.openoffice.org/

Once you logged in you will be in your My Start Page

Look at the left panel where it says My Tool and click on File Issue