OOo Issues
Revision as of 03:33, 11 February 2009 by Minicheong (talk | contribs) (New page: == Before Filing an Issue == # Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported. :: You may use the '''Issue Tracker Que...)
Before Filing an Issue
- Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported.
- You may use the Issue Tracker Query http://www.openoffice.org/issues/query.cgi
- You may use the Advance Search http://www.openoffice.org/servlets/Search
Guideline to Filing an Issue (Important)
- One problem - One issue
- Meaning, you are to ONLY file one problem at a time even if you found several problems in the same area.
- For example: I found several problems with the 'save as' option
- 1/ File name increment option does not increment, but rather decrement.
- 2/ The save button sometimes grayed out for no reason
- 3/ Obscure characters are allow to be enter as a file name
- This considered as 3 issues and should be file separately.
- Provide a meaningful summary
- Provide step-by-step descriptions
- Provide sample documents, if possible
- Use Attachments where possible
- Put all relevant information into the issue
How to File an Issue
- Create an account with OpenOffice.org at http://www.openoffice.org/
- Once you logged in you will be in your My Start Page
- Look at the left panel where it says My Tool and click on File Issue