Difference between revisions of "Wiki email issues - September 2012"
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# If you requested a wiki account by mailing cdot-wiki-admin@senecacollege.ca and received an email response, follow the instructions in that email to log into your account. | # If you requested a wiki account by mailing cdot-wiki-admin@senecacollege.ca and received an email response, follow the instructions in that email to log into your account. | ||
# If you requested a wiki account but did not receive an e-mail, please follow this procedure: | # If you requested a wiki account but did not receive an e-mail, please follow this procedure: | ||
| − | #* [[Special:ListUsers|User List]] page and search for your username (it will probably be your full name, '''not''' your Seneca login name -- for example, if your e-mail says "John R Doe <jrdoe360@myseneca.ca>", your account name will be "John R Doe"). | + | #* Go to the [[Special:ListUsers|User List]] page and search for your username (it will probably be your full name, '''not''' your Seneca login name -- for example, if your e-mail says "John R Doe <jrdoe360@myseneca.ca>", your account name will be "John R Doe"). |
#* Once you have found your username, go to the [[Special:UserLogin|User Login]] page, enter your username, and click on the "E-mail new password" button. | #* Once you have found your username, go to the [[Special:UserLogin|User Login]] page, enter your username, and click on the "E-mail new password" button. | ||
#* Check your e-mail for a new random password in about 10 minutes. | #* Check your e-mail for a new random password in about 10 minutes. | ||
Latest revision as of 10:32, 13 September 2012
The issue that prevented the CDOT Wiki system from sending email to users (September 2012) has been fixed by Seneca ITS.
- If you requested a wiki account by mailing cdot-wiki-admin@senecacollege.ca and received an email response, follow the instructions in that email to log into your account.
- If you requested a wiki account but did not receive an e-mail, please follow this procedure:
- Go to the User List page and search for your username (it will probably be your full name, not your Seneca login name -- for example, if your e-mail says "John R Doe <jrdoe360@myseneca.ca>", your account name will be "John R Doe").
- Once you have found your username, go to the User Login page, enter your username, and click on the "E-mail new password" button.
- Check your e-mail for a new random password in about 10 minutes.
