Difference between revisions of "Computer Lab Problems"

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::* Cannot connect to the Internet
 
::* Cannot connect to the Internet
 
::* Computer system running VERY slow
 
::* Computer system running VERY slow
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 +
 +
There are other reasons to contact AVIT regarding the Computer Lab:
 +
 +
:* Provide Feedback regarding effectiveness of Computer Lab
 +
:* Inquire regarding additional software (note: open-source software only allowed in Computer Lab)
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:* Provide suggestions to improve the Computer Lab
 +
  
 
== Reason for Reporting Computer Lab Problems ==
 
== Reason for Reporting Computer Lab Problems ==

Revision as of 12:55, 17 May 2011

Types of Computer Lab Problems

Here are some examples that would represent a computer lab problem:

  • Discovering a hardware problem upon entry to lab
  • Discovering a messy lab upon entry to lab
  • Encountering a problem during lab session including:
  • Keyboard / Mouse not operating
  • Data Display bulb warning (or not operating)
  • Workstation not booting up
  • Workstation monitor not working
  • Workstation CPU not working
  • User not able to log into workstation
  • Application crashes during session
  • Cannot connect to the Internet
  • Computer system running VERY slow


There are other reasons to contact AVIT regarding the Computer Lab:

  • Provide Feedback regarding effectiveness of Computer Lab
  • Inquire regarding additional software (note: open-source software only allowed in Computer Lab)
  • Provide suggestions to improve the Computer Lab


Reason for Reporting Computer Lab Problems

It is important to contact the AVIT department whenever there is a problem encountered in the Westminster Computer Lab.

For example, if there is a hardware problem, failure to report the problem just delays the problem being fixed, and becomes someone else's problem...



Procedure

Contacting Computer Lab Problems Online