Difference between revisions of "Computer Lab Problems"
Line 15: | Line 15: | ||
::* Cannot connect to the Internet | ::* Cannot connect to the Internet | ||
::* Computer system running VERY slow | ::* Computer system running VERY slow | ||
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+ | There are other reasons to contact AVIT regarding the Computer Lab: | ||
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+ | :* Provide Feedback regarding effectiveness of Computer Lab | ||
+ | :* Inquire regarding additional software (note: open-source software only allowed in Computer Lab) | ||
+ | :* Provide suggestions to improve the Computer Lab | ||
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== Reason for Reporting Computer Lab Problems == | == Reason for Reporting Computer Lab Problems == |
Revision as of 12:55, 17 May 2011
Contents
Types of Computer Lab Problems
Here are some examples that would represent a computer lab problem:
- Discovering a hardware problem upon entry to lab
- Discovering a messy lab upon entry to lab
- Encountering a problem during lab session including:
- Keyboard / Mouse not operating
- Data Display bulb warning (or not operating)
- Workstation not booting up
- Workstation monitor not working
- Workstation CPU not working
- User not able to log into workstation
- Application crashes during session
- Cannot connect to the Internet
- Computer system running VERY slow
There are other reasons to contact AVIT regarding the Computer Lab:
- Provide Feedback regarding effectiveness of Computer Lab
- Inquire regarding additional software (note: open-source software only allowed in Computer Lab)
- Provide suggestions to improve the Computer Lab
Reason for Reporting Computer Lab Problems
It is important to contact the AVIT department whenever there is a problem encountered in the Westminster Computer Lab.
For example, if there is a hardware problem, failure to report the problem just delays the problem being fixed, and becomes someone else's problem...