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Computer Lab Troubleshooting

No change in size, 08:38, 19 July 2011
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== Procedure For Reporting a How to Contact AVIT Regarding Computer Lab Problem ==
If you discover a problem in the Computer Lab, you should inform the AVIT department.<br /><br />'''NOTE: Please do <u>NOT</u> inform an individual, since the AVIT facilitator is best suited in notifying the best volunteers/professions to solve the problem in a <u>timely</u> and <u>cost-effective</u> manner'''.
 ==== Online Form ==== This Here is considered to be the easiest (most convenient) method to send a report to the AVIT facilitator:
:* Online Form: [http://cs.senecac.on.ca/~murray.saul/westminster/computerGuide_form.html Online AVIT Form]
:Usually there is a warning when the data display lamp is coming to the end of its life. Although a warning appears, the lamp should be able to operate for a few more hours.
 :'''It is important to notify AVIT so that they are aware of the problem and make arrangements to install a new lamp'''. It is also important to fill-out an Online AVIT form (from a computer system that works and has access to the Internet). Please see above procedures "Reporting Computer Lab Problems".
====Printer Does not Not Print Jobs====
:If the Computer Lab printer does not work, try the following:
====Wireless Keyboard does not Does Not Work====
:If the wireless keyboard does not work, try the following:
====No Electrical Power in Computer Lab====
:'''If there is no electrical power in the computer lab, you should inform <u>property</u> immediately'''. You should also fill-out an AVIT form indicating the problem that and that you have contacted property. Please see above procedures "Reporting Computer Lab Problems".
====Cannot Locate Saved File====
:The applications are set to save files or documents under the default locations. Students are instructors are advised to save in those locations to avoid confusion, and to allow other programs (like Grab Work) to operate correctly.  :Refer to this YouTube video on File Management: [http://www.youtube.com/watch?v=_DsoidBjbjY http://www.youtube.com/watch?v=_DsoidBjbjY]
:If you still cannot locate the saved file, fill-out an Online AVIT form (from a computer system that works and has access to the Internet). Please see above procedures "Reporting Computer Lab Problems".
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