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:On the other hand, computer tools (such as WIKIs to help promote on-line collaboration) can help increase the productivity and communication of its membership. This author is a BIG BELIEVER in '''"opportunity costs"'''. '''These hidden costs can "creep-up" that acts as "friction" or "drag" to slow-down the smooth operation of projects and communication'''.

:'''A picture is worth a thousand words:''' [http://www.wikinomics.com/blog/index.php/2008/03/26/wiki-collaboration-leads-to-happiness/ http://www.wikinomics.com/blog/index.php/2008/03/26/wiki-collaboration-leads-to-happiness/]