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Computer Lab Troubleshooting

670 bytes added, 07:59, 29 June 2011
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:If the printer still fails to work, it is also important to fill-out an Online AVIT form (from a computer system that works and has access to the Internet). Please see above procedures "Reporting Computer Lab Problems". '''If you noticed that the printer cable was disconnected, it is recommended to inform the AVIT department (to provide feedback to individuals that may have removed cable, but forget to reconnect the cable)'''.
 
====Wireless Keyboard does not Work====
:To be completed If the wireless keyboard does not work, try the following:::*Power-off wireless keyboard and power-on.::*Press SHIFT key, and then see if touch-pad is responding.::*Replace batteries with new set of batteries located in the Server cupboard :If the wireless keyboard still fails to work, it is also important to fill-out an Online AVIT form (from a computer system that works and has access to the Internet). Please see above procedures "Reporting Computer Lab Problems". '''If you replaced the batteries in the wireless keyboard, it is recommended to inform the AVIT department (in order to dispose of old batteries and replace with a new set of batteries in the Server cupboard)'''.
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