13,420
edits
Changes
no edit summary
Hi Murray,
: )
Thanks,
Murray
<hr />
Hi Murray,
We do run Perl on one of our webservers.
My son is now living in Waterloo as he is attending Laurier so he is not available to run cable. I am willing to help with some cabling but my calendar is pretty full right now. What exactly needs to be done?
Bill Boisvenue, President
BSC Solutions Group Ltd.
From: Murray Saul [mailto:Murray.Saul@senecac.on.ca]
Sent: Sunday, September 12, 2010 12:54 PM
To: Bill Boisvenue
Subject: Re: RE: Hi There from Murray at Westminster
Hi Bill, I have a couple of questions:
Do you run Perl on your IIS system for Westminster. If so, then I might be able to get another student project to help create a temp webpage for church and mechanism for updates if student could run perl scripts.
I guess church is trying to have Earl focus on AVIT suite complete instead of getting spun off in other directions. I recall you and your son do cable runs. Would you be available to do that in order to get Linux computer lab hooked up to Internet? I could offer my assistance in this as well if required...
Cheers,
Murray
<hr />
Murray,
BSC might be willing to host the software at our datacenter if that is required. Our servers are 100% Windows based and we are concerned about having to install applications that could impact the performance of them or add a support burden to our staff. We continue to donate our time to support the church as we are supporting equipment which we installed and configured. If our team has to learn new software and support becomes time consuming we would have to charge for it. It might make sense to host the software on the local server if it ends up integrating with Exchange or SharePoint Services.
Bill Boisvenue, President
BSC Solutions Group Ltd.
From: Murray Saul [mailto:Murray.Saul@senecac.on.ca]
Sent: Wednesday, September 15, 2010 8:10 PM
To: Bill Boisvenue
Subject: Re: Questions
Hi Bill,
I'm sending this e-mail to provide as much information regarding Westminster's system analysis and design project by Seneca students.
Attached is a PDF of a slide show I gave to the Westminster executive committee today. This presentation was well received in the meeting.
If you view the PDF, one of the "sticking points" of the process is that once the project is over, there is no support for the software. Since it is good for both of us to go into this process with "eyes wide open", I need to gain a sense of how this support could be in place after the project is completed.
I would be interested in your suggestions on this issue and what you would recommend...
If the project is partially completed (eg. like a phase 1 of 4 phases), then I would treat this as a candidates for "follow-up" project(s) to add or tweak the system. I assume there would somehow to collaboration with my students and your staff during the project to run software on your site? If that is the case, would there be a "tie-in" to your staff knowing about the software and provide support (even if this required an additional support cost?). Just wondering how this would work. Some sort of answer to church executive would put them better at ease to strongly support this project initiative.
There will be some sort of contract on the software, and from what I gather, traditionally the church would be owner of software, or some sort of agreement for open-source for host company, or possibly a contract where students reserve right to develop software on their own to create a full-blown product in the future. We would have to discuss the merits of those types of contracts at some point...
I would be interested in your suggestions on this issue and what you would recommend...
To date, the project professor has found candidates that want to work as a team to analyze system. There may be teams competing against each other to encourage the best candidates. I'm doing my best to have Westminster collect documents and prepare themselves so they can provide as much information in order to gather information and generate required needs...
I will provide more information regarding this projects as soon as I receive it...
Murray
<hr />
Murray,
FYI – it looks like we are already hosting the website on our servers. See my responses below.
Bill Boisvenue, President
BSC Solutions Group Ltd.
From: Murray Saul [mailto:Murray.Saul@senecac.on.ca]
Sent: Sunday, September 19, 2010 7:50 PM
To: Bill Boisvenue
Subject: Re: RE: Questions
Hi Bill,
I will be going into the Westminster church board meeting tomorrow to get the final "Green light" for the systems analysis and design project...
The two technical areas that I need to get straight in my head would be tech support and web-ties to Westminster's local server. I'm not an expert in the Windows area (although the Seneca students would be familiar programming in that environment).
I know that support would be an important issue with Westminster (big issue), and I would like to know the typical rate for support that your company would charge. I know as a fact, that once the project is over, students are not expected to provide support, and a mechanism needs to be in place for support. I would communicate to Westminster that "there is no free lunch, and support comes with a price" (which I believe is not only fair, but realistic).[Bill Boisvenue] We typically charge $150/hr but do give discounts to charities that bring the price down to $128/hr. We might be willing to discount further.
Although the analysis phase has not occurred, I suspect that the scope is very large for a single project, and may have to be separated into a few phases. From what I initially gather (in my own rough opinion), a project to solve the office transaction processing, scheduling, and tie-in to a web-page, would be quite enough (and perhaps a little ambitious).
From my own observations, I gather that Westminster greatly needs a system to update material to their web-page, and that web-accessible transaction processing seems to make sense. I have come to this conclusion, since a major focus of a "Windows Open Wide" initiative (conducted several years ago) indicates a strong need for collaboration and communication among facilitators (eg. department heads - from last count there are 17 facilitators!). Having the ability (even if in the future) for a facilitator to conduct their computer operations from the convenience of their home would be a good thing and would indicate a flexible design.[Bill Boisvenue] I think the team should look at Microsoft SharePoint Service which is free but requires programming to customize and tie into existing software. We could host this or it could be hosted on the church’s server.
On the other hand, I have yet to meet with the project team... I want to keep all options open (eg. costs versus benefits so they can make a decision that provides the most flexibility for them). Also, I'm wondering if during the design and implementation phase, Seneca could provide a server for your staff (or accessible to your staff) to view progress and see how this system would impact your side... If you are interested I could check with Seneca IT to arrange this...[Bill Boisvenue] I’m not sure there is a need for a test server. Possibly on the church premise but not at our datacenter.
I would need to know if there would be any limitations/consequences to a web-accessible system design if we proceeded with placing the program on the Westminster church office local server... and other scenarios costs...[Bill Boisvenue] with the software on the church server costs would be minimized and integration possibly easier.
If you could be back to me with this information, that would be greatly appreciated...
Thanks,
Murray
<hr />
Bill Boisvenue, President
BSC Solutions Group Ltd.
From: Murray Saul [mailto:Murray.Saul@senecac.on.ca]
Sent: Monday, September 20, 2010 3:04 PM
To: Bill Boisvenue
Subject: Re: RE: RE: Questions
I just saw you mentioned free, so disregard that portion of my question.
But need to know if it allows Transaction Processing from facilitator's homes via web-browser.[Bill Boisvenue] yes.
Also, would you be able to specify how support costs via BSC would be reduced if going the "SharePoint" direction? This suggestion you make sounds better to me all the time...[Bill Boisvenue] We are willing to support the app as long as our commitment remains relatively small. We currently spend 1-2 hrs per month support all computers. If this were to balloon to 5hrs or more we would need to start charging a fee. If we are assisting with SharePoint initial setup we likely would not charge a fee or if we did it would be minimal.
Thanks,