Difference between revisions of "OOo Issues"
Minicheong (talk | contribs) (New page: == Before Filing an Issue == # Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported. :: You may use the '''Issue Tracker Que...) |
Minicheong (talk | contribs) (→Guideline to Filing an Issue (Important)) |
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== Guideline to Filing an Issue (Important) == | == Guideline to Filing an Issue (Important) == | ||
| − | + | * '''One problem - One issue''' | |
:: Meaning, you are to ONLY file one problem at a time even if you found several problems in the same area. | :: Meaning, you are to ONLY file one problem at a time even if you found several problems in the same area. | ||
:: ''For example: I found several problems with the 'save as' option | :: ''For example: I found several problems with the 'save as' option | ||
| Line 11: | Line 11: | ||
::: 2/ The save button sometimes grayed out for no reason | ::: 2/ The save button sometimes grayed out for no reason | ||
::: 3/ Obscure characters are allow to be enter as a file name '' | ::: 3/ Obscure characters are allow to be enter as a file name '' | ||
| − | :: This considered as 3 issues and should be file separately. | + | :: This considered as 3 issues and should be file separately. |
| + | |||
| + | |||
| + | * '''Provide a meaningful summary''' | ||
| + | :: Be descriptive of your discovery to the problem and avoid using generalize statement(s) that may potentially mean a different thing. | ||
| + | :: Generalizing the description will result your issue being ignore and review at later time. | ||
| + | :: Remember, open office has a large library of source code to search through, providing a concise description will save the community members time. | ||
| + | :: Some ideas what you can put in your description... | ||
| + | ::: ''Where did it happen?'', ''What trigger the event?'', ''What is the result?'', etc | ||
| + | |||
| − | |||
# Provide step-by-step descriptions | # Provide step-by-step descriptions | ||
# Provide sample documents, if possible | # Provide sample documents, if possible | ||
# Use Attachments where possible | # Use Attachments where possible | ||
# Put all relevant information into the issue | # Put all relevant information into the issue | ||
| − | |||
== How to File an Issue == | == How to File an Issue == | ||
Revision as of 03:49, 11 February 2009
Before Filing an Issue
- Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported.
- You may use the Issue Tracker Query http://www.openoffice.org/issues/query.cgi
- You may use the Advance Search http://www.openoffice.org/servlets/Search
Guideline to Filing an Issue (Important)
- One problem - One issue
- Meaning, you are to ONLY file one problem at a time even if you found several problems in the same area.
- For example: I found several problems with the 'save as' option
- 1/ File name increment option does not increment, but rather decrement.
- 2/ The save button sometimes grayed out for no reason
- 3/ Obscure characters are allow to be enter as a file name
- This considered as 3 issues and should be file separately.
- Provide a meaningful summary
- Be descriptive of your discovery to the problem and avoid using generalize statement(s) that may potentially mean a different thing.
- Generalizing the description will result your issue being ignore and review at later time.
- Remember, open office has a large library of source code to search through, providing a concise description will save the community members time.
- Some ideas what you can put in your description...
- Where did it happen?, What trigger the event?, What is the result?, etc
- Provide step-by-step descriptions
- Provide sample documents, if possible
- Use Attachments where possible
- Put all relevant information into the issue
How to File an Issue
- Create an account with OpenOffice.org at http://www.openoffice.org/
- Once you logged in you will be in your My Start Page
- Look at the left panel where it says My Tool and click on File Issue
