Difference between revisions of "OOo Issues"

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(New page: == Before Filing an Issue == # Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported. :: You may use the '''Issue Tracker Que...)
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Revision as of 03:33, 11 February 2009

Before Filing an Issue

  1. Before you begin filing an issue, please do take a moment to check if there are existent issue already been reported.
You may use the Issue Tracker Query http://www.openoffice.org/issues/query.cgi
You may use the Advance Search http://www.openoffice.org/servlets/Search

Guideline to Filing an Issue (Important)

  1. One problem - One issue
Meaning, you are to ONLY file one problem at a time even if you found several problems in the same area.
For example: I found several problems with the 'save as' option
1/ File name increment option does not increment, but rather decrement.
2/ The save button sometimes grayed out for no reason
3/ Obscure characters are allow to be enter as a file name
This considered as 3 issues and should be file separately.
  1. Provide a meaningful summary
  2. Provide step-by-step descriptions
  3. Provide sample documents, if possible
  4. Use Attachments where possible
  5. Put all relevant information into the issue


How to File an Issue

  1. Create an account with OpenOffice.org at http://www.openoffice.org/
Once you logged in you will be in your My Start Page
Look at the left panel where it says My Tool and click on File Issue