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− | Hi Merdad
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− | It's really bad. Can you check it out please?
| + | [[File:mziaei-test.jpg]] |
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− | Thanks,
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− | Andrew
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− | On 12/09/16 12:00, Andrew Smith wrote:
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− | > Hi Mehrdad
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− | >
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− | > I think the DNS might still be trying to load balance, people are
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− | > unable to connect intermittently (I can see it too).
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− | >
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− | > Andrew
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− | >
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− | > On 12/09/16 07:40, Mehrdad Ziaei wrote:
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− | >> Hi,
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− | >>
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− | >>
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− | >>
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− | >> When this wiki was running on Zenit, it was hosted by 4 web servers,
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− | >> so I don’t think that by itself is an issue.
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− | >>
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− | >>
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− | >>
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− | >> However, I stopped one of the webservers just to see if the error
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− | >> happens again or not.
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− | >>
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− | >> Also on the wiki on Zenit we had cache enabled as well, but is not in
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− | >> the new one, could you please look into this as well.
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− | >>
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− | >>
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− | >>
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− | >> I will look into the database server as well.
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− | >>
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− | >>
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− | >>
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− | >> Thanks,
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− | >>
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− | >> Mehrdad
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− | >>
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− | >>
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− | >>
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− | >> *From:*Andrew Smith
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− | >> *Sent:* September 11, 2016 9:11 PM
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− | >> *To:* Mehrdad Ziaei <mehrdad.ziaei@senecacollege.ca>
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− | >> *Subject:* Re: Cdot wiki database errors
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− | >>
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− | >>
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− | >>
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− | >> Hi Mehrdad
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− | >>
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− | >> I am gettng reports from other people who are getting the same error.
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− | >>
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− | >> Andrew
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− | >>
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− | >> On 10/09/16 15:23, Andrew Smith wrote:
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− | >>
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− | >> Hi Mehrdad
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− | >>
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− | >> I just had an idea. Could it be related to the fact that there are
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− | >> two web servers? Maybe some weird race condition happens and they
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− | >> end up blocking each other?
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− | >>
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− | >> Is it difficult to turn off the second one for a few days to see
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− | >> what happens?
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− | >>
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− | >> Cheers,
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− | >>
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− | >> Andrew
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− | >>
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− | >> On 2016-09-10 02:54 PM, Andrew Smith wrote:
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− | >>
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− | >> Hi Mehrdad
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− | >>
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− | >> Well that didn't take long. Here is another, when I try to
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− | >> create a new account:
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− | >>
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− | >> A database query error has occurred. This may indicate a bug in
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− | >> the software.
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− | >>
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− | >> * Query:
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− | >>
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− | >> INSERT IGNORE INTO `mw_user`
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− | >> (user_id,user_name,user_password,user_newpassword,user_email,user_email_authenticated,user_real_name,user_token,user_registration,user_editcount,user_touched)
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− | >> VALUES (NULL,'Asmith15','','','asmith15@myseneca.ca
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− | >> <mailto:asmith15@myseneca.ca>',NULL,'','46e05f814d6feba8f3933b7b2759b
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− | >> 67f','20160910184921','0','20160910184926')
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− | >>
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− | >> * Function: |User::addToDatabase|
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− | >> * Error: 1205 Lock wait timeout exceeded; try restarting
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− | >> transaction (db1.sparc.senecacollege.ca)
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− | >>
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− | >> On 2016-09-10 02:42 PM, Andrew Smith wrote:
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− | >>
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− | >> Hi Mehrdad
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− | >>
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− | >> The test query now succeeds when I run it in a console. It
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− | >> was failing yesterday just before I sent the email.
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− | >>
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− | >> At the same time I was not able to change my password via
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− | >> the wiki interface, because of the same error.
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− | >>
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− | >> Perhaps it had something to do with the semester startup
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− | >> load on the server. Let's leave this issue open for a few
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− | >> days to make sure it doesn't reoccur.
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− | >>
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− | >> If it does - is there some information that I could collect
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− | >> to help debug the problem?
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− | >>
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− | >> Yours,
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− | >>
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− | >> Andrew
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− | >>
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− | >> On 2016-09-10 12:45 PM, Mehrdad Ziaei wrote:
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− | >>
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− | >> Hi,
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− | >>
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− | >>
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− | >>
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− | >> I logged it and edited a page and also change my
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− | >> preferences and didn't
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− | >> get the error.
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− | >>
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− | >>
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− | >>
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− | >> Do you get error on specific action?
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− | >>
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− | >> Does it happen during specific time of day or any random
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− | >> time during the
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− | >> day?
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− | >>
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− | >>
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− | >>
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− | >> Mehrdad
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− | >>
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− | >> ---------------------------------------------------------------------
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− | >> ---
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− | >>
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− | >> *From:* Andrew Smith
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− | >> *Sent:* September 9, 2016 8:22:21 PM
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− | >> *To:* Seneca Service Desk
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− | >> *Cc:* Mehrdad Ziaei
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− | >> *Subject:* Re: Cdot wiki database errors
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− | >>
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− | >> Forgot to CC the service desk.
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− | >>
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− | >> On 09/09/16 20:20, Andrew Smith wrote:
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− | >>
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− | >> Hi Mehrdad
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− | >>
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− | >> I'm getting timeouts on the wiki that all seem to be
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− | >> related to the
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− | >> user table(s). I got one query in debug logs and
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− | >> tried it on the
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− | >> command-line, here's the result:
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− | >>
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− | >> MySQL [cdotwiki_db]> UPDATE `mw_user` SET
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− | >> user_newpassword =
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− | >> ':pbkdf2:sha256:10000:128:xm5XL0Oc/fEdSdXOJg4hjw==:B5bIhG14qHu5lCDQxI
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− | >> l+q8INMY4St5SnW8BjAr8V+Cgz0Wst1vzcu0mYfhXKfuH12oaaRa4FTcHkpN3l/oAsJ1u
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− | >> 1Zx90n9H5JkFHiM1A4bSPmq+io3TWBXEotxTAbz0Lm6XAju/4kfaBJ1JKMzA+2KJNVf37
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− | >> QmOMa8pqtThIcPc=',user_newpass_time
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− | >>
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− | >> = '20160910001118' WHERE user_name = 'Andrew';
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− | >> ERROR 1205 (HY000): Lock wait timeout exceeded; try
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− | >> restarting
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− | >> transaction
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− | >>
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− | >> Which is the same error I'm getting on the wiki.
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− | >>
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− | >> I get the same with a simpler, test query:
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− | >>
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− | >> MySQL [cdotwiki_db]> UPDATE `mw_user` SET
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− | >> user_editcount = '1710'
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− | >> WHERE user_name = 'Andrew';
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− | >> ERROR 1205 (HY000): Lock wait timeout exceeded; try
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− | >> restarting
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− | >> transaction
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− | >>
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− | >> I can only think that maybe SELinux is causing it.
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− | >> Maybe you can see
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− | >> something in other logs (there's nothing in the web
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− | >> server logs) If
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− | >> you can't think of a better reason - can you please
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− | >> disable SELinux?
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− | >>
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− | >> Thanks,
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− | >>
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− | >> Andrew
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− | >>
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− | >>
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− | >>
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− | >>
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− | >>
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− | >>
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− | >>
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− | >>
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− | >>
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